Frequently Asked Questions

What is happening during COVID-19?

At the COVID Orange traffic light level, you are welcome back in our shop and we can fill your containers. Just sign in and wear a face covering. We have click and collect, our free local delivery to the Whanganui City area, or courier.  We have paywave enabled on our eftpos, or payment direct to our bank account that we use for click and collect or online sales. Hand sanitiser is at the door, we have a scan-able code on the door for the COVID phone app, and we take your details for contact tracing.

But I want to come and visit you on a different day / I have visitors I want to bring – help!

We would prefer you come on our opening days. However, we will try to accommodate visits on different days – you must give us prior notice to ensure that we are home. Only packed honey is available for you outside of our regular shop days. You can contact us via our contact page.

Is your Learning Centre operating for groups to learn about bees and honey?

Yes, we love to host groups for educational visits. Covid Vac passes are required. Please contact us to arrange your visit.

What’s the best time for group visits?

Covid Vac passes are required. Feb-April is best when we are extracting our honey. However we welcome visits at any time of the year depending on your needs.
Preferable days are Monday to Wednesday

Can you fill my containers?

Yes, we can fill your own containers on our open days. This is cheaper because you are paying just the bulk honey price not the on shelf packed price.