Frequently Asked Questions

What is happening during COVID-19?

At Level 2 you are welcome back in our shop and we can fill your containers. We have click and collect, our free local delivery to the Whanganui City area Tue/Fri, or courier.  We have paywave enabled on our eftpos, or payment direct to our bank account that we use for click and collect or online sales. Hand sanitiser is at the door, we have a scan-able code on the door for the COVID phone app, and we take your details for contact tracing.

But I want to come and visit you on a different day / I have visitors I want to bring – help!

We would prefer you come on our opening days. However, we will try to accommodate visits on different days – you must give us prior notice to ensure that we are home. Only packed honey is available for you outside of our regular shop days. You can contact us via our contact page.

Is your Learning Centre operating for groups to learn about bees and honey?

After COVID-19 – Yes, we love to host groups for educational visits. Please contact us to arrange your visit.

Is your Learning Centre operating for groups to learn about bees and honey?

After COVID-19 – Yes, we love to host groups for educational visits. Please contact us to arrange your visit.

What’s the best time for group visits?

After COVID-19 – Feb-April are best when we are extracting our honey. However we welcome visits at any time of the year depending on your needs.
Preferable days are Monday to Thursday

Can you fill my containers?

After COVID-19 – Yes, we can fill your own containers on our open days. This is cheaper because you are paying just the bulk honey price not the on shelf packed price.